---
title: "Error connecting iHealth using accounts created on EU domain"
canonical: "https://help.validic.com/space/VCS/1681522831/Error%20connecting%20iHealth%20using%20accounts%20created%20on%20EU%20domain"
format: markdown
---
###### **This article pertains to:** [Inform (v2)] 

---

**iHealth users that created their iHealth account via the "****[ihealth.eu](http://ihealth.eu/)****" URL will fail to connect unless**:

1. Your iHealth API credential is configured to pull in data from the iHealth EU server.
  1. Y*ou will need to send in a request to your Technical Account Manager to configure as such. This is so Validic can request the necessary certificate from iHealth and configure it on our side.*
2. Their Validic user profile has been created/updated with the correct ISO Alpha 2 EU Country code.

**Sample Request**

```
POST 
{
     "uid":"277040620sol3",
     "location":{
        "country_code":"US"
     }
}
```

**List of accepted ISO Alpha 2 EU Country code**

```
al
ad
at
az
by
be
bq
io
bg
hr
cy
cz
dk
ee
fo
fi
fr
gf
pf
tf
ge
de
gi
gr
gg
va
hu
is
ie
im
it
je
lv
li
lt
lu
mk
mt
md
mc
me
nl
no
pl
pt
ro
ru
mf
sm
rs
sx
sk
si
es
se
ch
tr
ua
gb
vg
```

NOTE: For consistency, It is also recommended that you provision all users with the location > country_code information (ISO Alpha 2) even for users outside EU.